RESOLVED: 6/16/20: Issues logging in using SSH with two-factor authentication

This issue is resolved.  Please report any additional problems to CCR Help


We are aware of a problem for users that have two-factor authentication enabled that are trying to connect to cluster front-end nodes via SSH.  As a work around while we troubleshoot, please use the OnDemand web portal and the cluster app to access the shell.  


OnDemand documentation -  https://ubccr.freshdesk.com/support/solutions/folders/13000014606