Limited Help Desk Support - 12/23/22 - 1/2/23

The University at Buffalo and CCR are closed Monday, December 26, 2022 and Monday, January 2, 2023.  

During the period from December 23rd through January 2nd, most of our support staff will be taking some much deserved vacation time so ticket response time may be slower than usual.   We will respond to your requests as quickly as possible.  We encourage you to use the searchable knowledgebase in the event your question may be answered in our documentation.   Our Slack channels will not be monitored; please submit help tickets if you have questions or problems.  Thank you for understanding!   

We will be monitoring services and will respond to emergencies as we normally do on holidays, weekends and evenings.  

Please note our December downtime, originally scheduled for 12/27, has been cancelled.  The January downtime has been moved to January 24, 2023 to accommodate the start of the spring semester.  See details here

We wish all CCR users a very happy holiday season and best wishes for a productive and healthy 2023!

~CCR IT Staff

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