Limited Help Desk Support 12/23/23 - 1/1/24

The University at Buffalo and CCR are closed Monday, December 25, 2023 and Monday, January 1, 2024.  


During the period from December 23rd through January 1st, most of our support staff will be taking some much deserved vacation time so ticket response time may be slower than usual.   We will respond to your requests as quickly as possible.  We encourage you to use the searchable documentation in the event your question may be answered already.   Our Slack channels will not be monitored; please submit help tickets if you have questions or problems.  Thank you for understanding!   


We will be monitoring services and will respond to emergencies as we normally do on holidays, weekends and evenings.  


Please note our December downtime, originally scheduled for 12/26/23, has been cancelled.  The Thursday, December 28th office hours conducted over Zoom are also cancelled.


We wish all CCR users a very happy holiday season and best wishes for a productive and healthy 2024!


~CCR IT Staff