It is VERY IMPORTANT that users understand the CCR research cloud is offered as an infrastructure-as-a-service (IAAS) product. The infrastructure hardware is built to be redundant. However, the instances and volumes stored in the cloud are the responsibility of the users that own them. All users must back up any data stored on their instances. Users can create EBS (elastic backed storage) volumes and take snapshots of them. However, even those snapshots are not backed up. All instance-store images are considered volatile and if they are shutdown (whether purposely or in a service outage), all data on them will be lost.
Backup of cloud data and configurations is the user’s responsibility!