Each type of resource is different in why they expire. For example:
- Subscriptions to the academic and industry subscriptions expire annually.
- Subscriptions to private clusters expire every 5 years.
- Subscriptions to cloud compute expire when the compute time is used up.
Faculty members and any users they authorize as "managers" on their projects are the only people that can renew a subscription.
Renewals can be done beginning 60 days before the subscription expires so as to provide you with plenty of time to complete the process. For cluster subscriptions, users will receive email reminders that their cluster subscription is expiring at 30 days before expiration and then 2 weeks and 1 week the date of expiration. Faculty can click on the link in the email to go directly to the renewal page in Coldfront, or they can click on the yellow button displaying "expires in X days" on the project detail page.
Though faculty are not required to review their project with every subscription that requires renewal, they will not be allowed to renew a subscription unless the project has been review at least once in the previous 365 days.
Users will not be allowed to renew expiring subscriptions if their project review has not been completed in the last year. You will receive this error:
If a PI does not renew cluster subscriptions by the due date, all users in the group will be blocked from running jobs on the cluster that subscription is linked to. Renewals can be done beginning 60 days before the subscription expires so as to provide you with plenty of time to complete the process. If you have an extenuating circumstance making it impossible to renew on time, please contact CCR help via the help portal to request an extension.
Once a subscription has been expired for 60 days, users in that group will no longer be able to login to the cluster. Accounts will be deactivated and data will be archived. Please renew on time so as to avoid this inconvenience.