You can check the status of your access to CCR resource by logging into the allocation management portal, ColdFront.  Once you've been added to a project, you will see that project in the Coldfront interface.  If you have not been added to a project, please request this of whomever is sponsoring your account.  New PIs should create a project, request allocations for resources, and add students or collaborators following these instructions.

NOTE: If you can't login to ColdFront, please try resetting your password in the identity management portal:

Click on the project name and scroll down to see the allocation(s) available for that project.  An allocation is what provides access to a resource.  If you're trying to login to the UB-HPC cluster, for example, you need to be on an active allocation for the UB-HPC (cluster) resource.  If you want to use a specific software package, for example Abaqus, you would need to be on an active allocation for the Abaqus (software) resource.  If you want to access a group's shared project directory, you need to be on an active allocation for the Project Storage resource. 

NOTE:  If the allocation status is not active, no one on the allocation will be able to login.  CCR staff need to configure and activate new allocations before users are allowed access.  If the allocation status is 'Expired' please contact the group owner (PI, faculty advisor, or professor) so they can request a new allocation.

Click on the folder icon next to the allocation name for a resource in your project (i.e. UB-HPC  is access to the main CCR cluster) and look for your name.  

Please allow 1 business day for updates from the ColdFront system to the CCR servers.

If your status is showing as "active" on a allocation in ColdFront, then you *should* be able to login to that resource.  However, there is a time delay between being added in ColdFront and being activated on the systems.  If it's been more than 1 business day since you were added to ColdFront and you still can't login, please contact CCR help.

If you do not see any projects or allocations, whomever you're working for has not added you to their project yet.  Please contact them to ask them to do so.