If this is your first time logging into any CCR server or web portal, you will get this error when logging into OnDemand:

Your home directory appears to be missing

As seen in this screenshot:


You should then log out (click the X  to close the browser tab) or click on the link labeled "restart the OnDemand web process"  If all goes well, you will then see the regular OnDemand home page:

Please contact CCR help if this process does not work for you.