RESOLVED: Error creating home directory in OnDemand

This problem has been resolved.  If you're still getting an error, please submit a help ticket

Your home directory needs to get created the first time you login.   There is a bug in the latest version of OnDemand that is preventing this from occurring.  Users will get the error:

chdir(2) failed: no such file or directory

There are two work arounds:

1. Email (or submit a ticket through the help portal) requesting that we create your home directory for you.

2. Login using a SSH client to - your home directory will be created and then you can login to OnDemand.

Instructions for login via SSH can be found here: 

If you're in immediate need to login, we recommend you go with option #2.