This problem has been resolved. If you're still getting an error, please submit a help ticket
Your home directory needs to get created the first time you login. There is a bug in the latest version of OnDemand that is preventing this from occurring. Users will get the error:
chdir(2) failed: no such file or directory
There are two work arounds:
1. Email email@example.com (or submit a ticket through the help portal) requesting that we create your home directory for you.
2. Login using a SSH client to vortex.ccr.buffalo.edu - your home directory will be created and then you can login to OnDemand.
Instructions for login via SSH can be found here: https://ubccr.freshdesk.com/support/solutions/articles/5000681530
If you're in immediate need to login, we recommend you go with option #2.